Refund Policy – LuxAirfare

🔹 Our Commitment to Transparency

At LuxAirfare, we understand that travel plans can change. Our refund policy is designed to offer flexibility, fairness, and complete clarity — while maintaining the integrity of exclusive airfare deals we offer.

🔹 Refund Eligibility

Refunds are subject to the terms and conditions of the airline and the fare type booked. In most cases:

• Refundable fares: Eligible for full or partial refund based on airline rules.

• Non-refundable fares: Not eligible for refund unless permitted by the airline (in cases like medical emergencies or cancellations by the airline).

• Partially used tickets: May be eligible for refund of unused segments, subject to airline policy.

🔹 Service Fees

Please note that LuxAirfare’s service charges and processing fees are non-refundable unless stated otherwise. These cover the handling, negotiation, and booking processes with partner airlines.

🔹 Refund Process

If your booking qualifies for a refund:

1. Submit your refund request via email or our contact form.

2. Our team will process your request and coordinate with the airline.

3. Approved refunds are usually processed within 7 to 21 business days, depending on the airline’s policy.

🔹 Changes & Rebookings

Instead of cancelling, many tickets may allow date changes or rebooking at a reduced cost. Contact us to explore alternatives and avoid full cancellation charges.

🔹 Denied Boarding, Flight Cancellations, or Delays

If your flight was canceled, delayed, or denied boarding, you may be eligible for a full or partial refund, compensation, or a travel voucher. LuxAirfare will assist in initiating the process on your behalf.

🔹 Important Notes

• All refund requests must be submitted before the flight date.

• Airline refund policies vary and may override LuxAirfare’s terms.

• LuxAirfare acts as an agent; the final refund approval lies with the airline.

🔐 Final Line (Trust-Building)

At LuxAirfare, we value your trust. Our team is always here to support you through every stage of your journey — even when plans change.